We can tailor our service level agreements to meet your company's requirements. Whether you need Monday to Friday support or full 24/7 support we are able to offer a solution that fits.
We pride ourselves at Vizioz on offering exceptional customer support as standard.
However we realise many companies want the added security and peace of mind of a formal SLA to cover every eventuality. Our Bronze, Silver and Gold SLA's cover all the levels of support you could possibly need.
Our support team are truly dedicated, and on the rare occasions when a customer has had a major crisis they have even worked through the night to get the customer back up and running. Thats the kind of service that puts Vizioz in a class of its own.